Common Questions

Frequently Asked Questions

Are walk-ins accepted or do I need an appointment before I bring my device in for repair?

Yes! Walk-ins are always welcome. However, submitting an instant quote or making an appointment ensures that your device repair takes top priority for the time selected.

How long do repairs usually take?

Most phone screen, battery, and small part replacements take about an hour or two to complete depending on how busy we are. iPads and tablets take about 24-48 hours. Computer repairs typically take 3-5 days. This is a general guideline — your specific device will be evaluated promptly upon drop-off.

How much does it cost to get my device repaired?

Repair costs vary by make and model. Please use the Instant Quote Estimator above to select your exact model for upfront pricing!

Do you offer a warranty on your repairs?

Yes! Tech Pros backs all repairs with a Limited Lifetime Warranty against defects on replacement parts and labor. Breakage and liquid damage are excluded from warranty coverage.

Should I put a screen protector or case on my phone after the repair?

We highly recommend it! Cases and screen protectors are your number one defense against future drops and cracked glass. We offer Mobile Outfitters protection in-store for superior impact defense.